CRMUG Summit 2012 has ended

Create Your Own Event

CRMUG Summit 2012

8:00am PDT

Optional training: Data Integration and Migration with Dynamics CRM* TBA Optional training: Effective Project Management - Handling Support, Upgrades and Enhancements* TBA Optional training: Taking Dynamics CRM Beyond Accounts and Contacts* TBA

1:00pm PDT

Optional training: CRM Administration for the Part-time Administrator* TBA Optional training: CRM Dashboards for the Non-Developer* TBA Optional training: Leveraging the Microsoft Stack for Better Data Insight* TBA Optional training: Managing Your Contact Lifecycle with Dynamics CRM* TBA Optional training: SharePoint 101* TBA

7:00am PDT

Agenda is Tentative and Subject to Change Seattle Convention Center

8:00am PDT

CRMUG Summit Opening General Session Seattle Convention Center

10:00am PDT

Microsoft Conduit - CRM Service Experience in the Near Term (OnPremise) 210 Best Practices in Sales Pipeline Management 203 Microsoft Dynamics CRM Overview - Just Diving In? 201 Extending CRM for the Non-Developer 205 The How and Why of CRM Dashboards 206 SDK Walk Through for Dynamics CRM 211 Tools of the Technical Trade for Dynamics CRM 213

1:30pm PDT

Enhance Your Best Business Intelligence Strategy 205 Secrects of the Data Import Wizard 206 Simplifying Goal Management in CRM 2011 204 Intro to CRM Plug-Ins for both OnPremise and Online 213 Introduction to CRMUG Collaborate - Your New CRMUG Online Community 203 Microsoft Conduit - CRM Sales Experience in the Near Term (OnPremise) 210 Upgrading Complex Systems to CRM 2011 211

2:45pm PDT

CRM Mobility Options Demystified 201 Don't Isolate Your CRM Users, Get Them the Data They Need to Make Smart Decisions 203 Increase Your Investment: Extend MS CRM to Your Channels 211 Introduction to Web Portals for Dynamics CRM 212 The Power of Event Management in Microsoft CRM: Plan. Promote. Track. Follow Up. 206 Tips & Tools for deploying a user-friendly and high-performance CRM 205 Transform Your World with Web Contracting and Electronic Signatures Integration 213 Web Marketing: Closing the Loop in Microsoft Dynamics CRM 204

4:00pm PDT

CRM Analytics for the Rest of Us 201 Custom Reporting with CRM Online 204 The Accidental CRM Admin; Managing your CRM Deployment with Efficacy 206 Social CRM: How Organizations are using Social Media to Create Client Value 212 Microsoft Conduit - CRM Administrator Experience 210 Building Custom Workflows 101 211 To Do or Not To Do - In Your CRM Rollout or Upgrade 205

7:00am PDT

Agenda is Tentative and Subject to Change Seattle Convention Center

8:00am PDT

Sales and Marketing Collaboration in Dynamics CRM Online and OnPremise 201 Automating Business Processes in CRM 101 204 CRM Roll-Up and Roll-Out Best Practices 205 Advanced Dynamics CRM Plug-ins for both OnPremise and Online 213 JavaScript Tips & Tricks for Dynamics CRM 211 Solution Management - The Basics 212 Microsoft Conduit - CRM Sales Experience in the Long Term (OnPremise) 210

9:30am PDT

10 Ways to Improve User Productivity with Microsoft Dynamics CRM and Outlook 204 50 Tips in 50 Minutes 205 CRM Rules! – the JScript Generator for CRM 2011 212 How Data-as-a-Service Can Increase Your Sales and Marketing ROI 213 Increase Quote and Order Accuracy and Speed with a Product Configurator 203 Increase Revenue & Decrease Cost with Electronic Signatures 201 Rocks, Steamships, Fried Chicken and Marketing Automation for Microsoft CRM 206 To Cloud or not to Cloud: CPQ as a Service with Microsoft Dynamics CRM. 211

11:00am PDT

Making CRM Dashboards Relevant for Anyone 201 User Adoption: Myth or Reality? 203 SQL Server Maintenance & Optimization with CRM 205 Taming the Beast of CRM Security 206 Troubleshooting the Outlook Client 204 Solution Management - The Deep Dive 212 Microsoft Conduit - CRM Sales Experience in the Near Term (CRM Online) 210 Improving the performance of CRM forms 211

2:00pm PDT

Dynamics CRM Online and OnPremise - Tips & Tricks 203 Social CRM & Marketing Tips for CRM Users 201 Ask the MVPs - System Administrative Edition 204 Deploying the Outlook Client for Large Deployments 205 CRMUG Wisdom While you Walk! 212 Microsoft Conduit - CRM Mobility Session 210 Building Workflows 201: Advanced Dialog Creation 211 Microsoft SharePoint 2010 and Dynamics CRM 2011 - Better Together 213

3:30pm PDT

Embracing the 3 C's for CRM 'Service' Users 201 Improve Productivity with Outlook & CRM 203 Cleaning up Your CRM House 204 CRM Application Server Maintenance & Optimization 205 Team Development in CRM - Part 1 211 Will the real CRM System Owner Please Stand Up? 206 Microsoft Conduit - CRM Sales Experience in the Long Term (CRM Online) 210 Report Writer Deep Dive 213

5:00pm PDT

Confessions of a CRM Addict 203 Tackling User Issues for a Global CRM Deployment 201 A 'Hosted World' Centered around Dynamics CRM 205 Keys to Unlocking CRM Data Integration Success 206 Team Development in CRM - Part 2 211 Troubleshooting System Jobs & Improving Workflow Design 204 Microsoft Conduit - CRM Service Experience in the Near Term (CRM Online) 210 Single Sign-On for CRM Online 212

7:00am PDT

Agenda is Tentative and Subject to Change Seattle Convention Center

8:00am PDT

Road Warrior: Using CRM on the Road 201 Agile CRM: Apply the Scrum Methodology for Dynamics CRM Deployment 206 Everything you wanted to know about ADFS 205 Portal Development with Dynamics CRM 211 Windows 8 CRM Application Design and Development 213 Microsoft Conduit - CRM Administrator Experience 210 Maximizing Dynamics CRM System Health 212

9:30am PDT

Can CRM be Social - the Admin's Perspective 205 Improving performance of CRM 2011 On-Premise 206 The Next Platform Wave - Office 15, Windows 8, and CRM Fall Release! 213 Ask the MVPs - Developer Edition 211 CRMUG Regional Chapter Leadership Deep Dive 204 How to Turn an Inter-Generational Team into a 'Well-oiled Machine' 203 Indispensable: Your CRMUG Academy 201 Microsoft Conduit - CRM Marketing Automation Session 210

1:30pm PDT

CRMUG Summit Closing General Session Seattle Convention Center

3:15pm PDT

CRMUG Summit 2012 - Feedback Session Seattle Convention Center